Your privacy is important to us. This Privacy Policy explains how Ponytail Bill Pty Ltd trading as Prestige Luxe Club collects, uses, stores and discloses your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who We Are

Prestige Luxe Club is operated by Ponytail Bill Pty Ltd (ABN: 35 696 554 239), a company registered in Victoria, Australia. For all privacy-related enquiries, contact us at info@prestigeluxeclub.com.

What Information We Collect

2.1 Information You Provide

We collect personal information you provide when you:

• Register for a Membership account (name, email address, phone number).
• Submit a vehicle listing (listing details, images, documents).
• Submit an inquiry or contact form.
• Communicate with us via email.

2.2 Payment Information

All payment processing is handled securely by Stripe. We do not collect, store or have access to your credit card or financial details. Any payment data is governed by Stripe’s Privacy Policy, available at stripe.com/au/privacy.

2.3 Automatically Collected Information

When you visit our Platform, we may automatically collect:

• IP address and browser type.
• Pages visited and time spent on the Platform.
• Referring website or source.
• Device and operating system information.

This information is collected through cookies and similar tracking technologies. See Section 6 for more detail on cookies.

How We Use Your Information

We use your personal information to:

• Create and manage your Member account.
• Process membership payments and listing fees via Stripe.
• Publish and manage your listings on the Platform.
• Respond to your inquiries and communicate with you about the Platform.
• Send you relevant updates, event invitations and member communications.
• Improve the Platform and personalise your experience.
• Comply with our legal obligations.
• Conduct remarketing and targeted advertising campaigns based on your browsing activity on the Platform (with your consent).

Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information with:

• Stripe: For payment processing purposes.
• Our hosting and technology providers: Who assist us in operating the Platform securely.
• Marketing platforms: For the purpose of remarketing and targeted advertising, where you have consented to this via the cookie consent tool on the Platform.
• Law enforcement or regulatory bodies: Where required by law or to protect our legal rights.

All third-party service providers are required to handle your data in accordance with applicable privacy laws.

Data Storage and Security

Your personal information is stored on secure servers located in Australia. We take reasonable steps to protect your personal information from unauthorised access, disclosure or misuse. However, no method of electronic transmission or storage is 100% secure and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as required to provide our services. If you close your account, we will retain your information for a period of time as required by law or for legitimate business purposes, after which it will be securely deleted.

Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your browsing experience and support our marketing activities. Cookies are small files stored on your device that help us recognise you on return visits and understand how you use the Platform.

We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with the Platform so we can improve it.
• Marketing and remarketing cookies: Allow us to show you relevant advertising on other platforms (such as Meta and Google) based on your activity on our Platform.

When you first visit the Platform, you will be presented with a cookie consent notice. You may accept all cookies, customise your preferences or decline non-essential cookies. You can update your cookie preferences at any time via the cookie settings tool on the Platform.

Please note that declining marketing cookies will not affect your use of the Platform but will mean you will not see personalised advertising based on your Platform activity.

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or out-of-date information.
• Request deletion of your personal information, subject to our legal obligations.
• Opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us at info@prestigeluxeclub.com.
• Withdraw consent to the use of marketing cookies at any time via the cookie settings tool.

To exercise any of these rights, please contact us at info@prestigeluxeclub.com. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us at info@prestigeluxeclub.com and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform. Your continued use of the Platform following any changes constitutes your acceptance of the updated Policy.

Complaints

If you believe we have not handled your personal information in accordance with this Policy or the Australian Privacy Principles, please contact us at info@prestigeluxeclub.com. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact Us

For any questions regarding this Privacy Policy, please contact:

Prestige Luxe Club

Email: info@prestigeluxeclub.com

Victoria, Australia